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danbentun
Newbie
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Message 1 of 3

HD channels

My HD channels are not working very well on bt box. I switched to terrestrial TV and the HD channels are working fine. 

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2 REPLIES 2
Moderator
Moderator
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Message 2 of 3

Re: HD channels

Hi @danbentun welcome to the forum and thanks for posting. Sorry you are experiencing a problem with the HD channels.

 

So that the community can help you please can you confirm what BT TV box you have. 
Also can you provide more information on what is not working well ie is the picture breaking up, sound dropping, etc
Post back and let us know.

Cheers
John

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gomezz
Recognised Expert
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Message 3 of 3

Re: HD channels

And do you mean the Freeview HD channels viewed on the Youview box compared to when viewed direct on the TV (eg BBC1 HD) or do you mean the internet HD channels provided as part of your BT TV package?

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