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Kelz251
Newbie
331 Views
Message 1 of 5

Help poor picture quality.

Hi, I'm having trouble with my youview box the picture is bad, it's all fuzzy colours... Example is people's hair are blue and their clothes are patchy colours! I have tried factory reset but hasn't worked! Any ideas?

Thanks
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4 REPLIES 4
rarmitage124
Recognised Expert
325 Views
Message 2 of 5

Re: Help poor picture quality.

Is there any problems with the standard TV aka plugging the Arial into your TV to see if you have any problems. Have you also tried a new HDMI lead?

If my post has been useful, please click on the Ratings star on the left-hand side of the post.

If I have answered your question correctly please let me know by clicking on ’Mark as Accepted Solution' Thanks
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Kelz251
Newbie
315 Views
Message 3 of 5

Re: Help poor picture quality.

Hi thanks for replying, yep tried different cable and different hdm socket!
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Moderator
Moderator
282 Views
Message 4 of 5

Re: Help poor picture quality.

@Kelz251 I'm sorry to see you're having picture problems. Does this affect both the freeview channels and extra channels?

Channel problems on BT TV

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Kelz251
Newbie
263 Views
Message 5 of 5

Re: Help poor picture quality.

Thank you, yes it affects both, also it sometimes goes from picture quality as previously described to picture being darker! Not sure why this is.
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