I have two BT TV boxes and want one in my bedroom. I checked the BT help section which had a link to order Extra Box, but it just led to my products page with no way to order it. How do I do it, please?
Also, I have a WiFi disc which I've been asked to return as I've downgraded my package. Is it possible to buy it?
(By the way, someone should probably update that help section.)
Hi @angeljs, thanks for posting, and sorry you could not order the Extra Box service. Do you have Fibre broadband with speeds of 23Mbps or more and a separate aerial connection for your second box?
The Wifi disc you have would have to be returned. If you wish to purchase one it can be ordered Here.
Yes, I have a second aerial. It seems silly that I have to return the disc only to purchase a new one. And they are £100 each! Really? I can't afford to pull that out all at once.
Hi @angeljs, thanks for getting back to me and we'll be happy to help you get the Extra Box service ordered. I've sent you a Private Message with details on how to contact the Mod team.
There is no process to purchase outright a disc that has been sent to you already. This has been mentioned before so have a look at This Thread.