I'm new to YouView and set it up a couple of weeks. I have had to turn the volume on the YV remote very high, and really just controlled the volume using my tv remote. I have now set the YV remote to control the tv, but now I have the volume to MAX on both remotes and it's just ok. How do I reset the remote to cancel controlling the tv with the YV remote?
Thanks for any advice.
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If you've got the BT YouView remote that came with the box (with the 'BT Vision' button on it), hold down the * and # buttons, whilst also holding down the power button for around 5 seconds. The blue light on the remote should flash three times to confirm.
If you've got the retail YouView remote (with the 'TV' and 'PVR' buttons on it), press and hold the 'TV' button and the red coloured button at the same time for 5 seconds. The 'TV' and 'PVR' buttons should flash red 3 times to confirm.
Hi, thanks for reply. The remote is the one that came with the box but there is no * or # button. The number buttons have letters, and 1 has @ but no other symbols. No tv button either. it's a mystery.
They're the two buttons either side of the '0' button.
Sorry, I forgot they weren't labelled like that on the new BT YouView remote. If you look at a picture of the original BT Vision remote, the buttons either side of '0' were labelled as * and #. Even though they're not labelled like that any more, it still works on the YouView remote.
It worked! Thank you so much. Now I'll be able to hear the telly over Chrtistmas. Merry Christmas to you!!
Hold AD (UP Arrow), Delete/Sub and BT Player buttons all at same time until blue led flashes three times.