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Mich2
Aspiring Contributor
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Message 1 of 3

IPC 6002 error message... can't get extra channels after renewing our contract three weeks ago.

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Problems with channels especially the extra channels 310 410. Etc. Some of the normal channels play up too...

what is going on please anyone... scene says broadband error then press back, the it says it is loading then get blank screen even though the guide shows what should be on....

msles me wonder why I continued the contract.... any help would be good thanks, michelle 

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BT TV Expert
BT TV Expert
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Message 2 of 3

Re: IPC 6002 error message... can't get extra channels after renewing our contract three weeks ago.

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Hello @Mich2

 

Would love to see if I can help fix these issues for you. Please could you contaqct me via Private Message with you r phone number or account number and i'll be in touch.

 

Kind regards,

Martin.

Mich2
Aspiring Contributor
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Message 3 of 3

Re: IPC 6002 error message... can't get extra channels after renewing our contract three weeks ago.

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Thanks Martin can you remind me how I send a private massage please thanks

 

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