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po37
Aspiring Contributor
251 Views
Message 31 of 35

Re: IPC 6023

BT reset my homehub remotely this afternoon, went and checked the youview boxes and both are now working.

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emb0161
Aspiring Contributor
240 Views
Message 32 of 35

Re: IPC 6023

A little while ago, my interent connection dropped.  Just thought to check and yes all internet channels are back.

 

So whoever got them to do whatever - thank you.

 

 

 

 

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emb0161
Aspiring Contributor
232 Views
Message 33 of 35

Re: IPC 6023

run a channel update and got BBC HD news and a couple of others back
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po37
Aspiring Contributor
184 Views
Message 34 of 35

Re: IPC 6023

Had a phone call today off one of the moderators asking if the problem was solved.

Happy to say all is well at my end now.

 

Thanks to the mods who helped get this sorted for me.

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Colinnaylor
Aspiring Contributor
143 Views
Message 35 of 35

Re: IPC 6023

well here is the the update from this morning bt have been replaced everything except the bt vision box because they dont have them on the van. ok no problem there, but the problem with the box is still there. here where the fun started i phoned up to be told it will be £35 pound please for a new box. yeah right after about 45 min of being pass around dept they are now send another persons to check my bt vision box to see if it need replacing emmm that was the fault to start with they are coming tomorrow let see what happens next

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