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Kojak
Aspiring Contributor
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Message 1 of 2

IPC6023 on only Discovery HD and Good Food HD

I'm using a Synology RT2600AC router at home and a hard-wired CAT5 cable to my STB. I receive ALL my terrestrial and BTTV HD / extra channels without a problem but recently I've noticed that I get IPC6023 on only Discovery HD and Good Food HD. I've tried all the usual stuff like resetting router & STB etc but I find it strange that only these two channels have the IPC6023 issue. Any ideas? Should I contact a mod in case something at BT's end has changed?
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Moderator
Moderator
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Message 2 of 2

Re: IPC6023 on only Discovery HD and Good Food HD

Hi @Kojak  welcome back and sorry you are getting this error with these channels.

Will you connect up your BT Hub and test these channels to see if the error occurs. It's best to test connected via ethernet. Post back and let me know.

cheers
John

Community ModeratorJohnC
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