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Hi everyone,
I am just popping along to provide an update on this issue you guys have raised. Thanks for your patience whilst we have looked into this. I am sorry that you have experienced the ITV Hub crashing during ad breaks.
We have raised this with Youview who are currently investigating. This issue isn’t just affecting BT TV customers and Youview have also reported the problem to ITV.
I’ll post again with another update when I’ve received it.
Cheers,
Robbie