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masona2
Recognised Expert
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Message 1 of 29

If I have a Vision box and YouView what happens?

If I have a black Vision box and also want a YouView box what happens?

 

I'm not talking about running Vision on both (as I know Multiroom is not supported). I'm asking about running the two, side by side. Vision on the black box, YouView alongside it just for non-bt on demand content.

 

I'm talking about keeping Vision with my black box but then obtaining a YouView box through BT. Is this possible?

 

And is it also possible to run a Vison box alongside a retail YouView box on ones line?

 

Gratefully received answers on a Mod postcard please! Smiley Happy

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minusdot
Recognised Expert
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Message 2 of 29

Re: If I have a Vision box and YouView what happens?

Yes and yes?

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Community Manager
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Message 3 of 29

Re: If I have a Vision box and YouView what happens?

Hi Masona,

 

I've done some digging and think I've found the answer to your question,

 

I already subscribe to BT Vision. Can I buy a YouView box from the high street, plug it in and access BT Vision on both boxes, at no extra monthly cost?

 

Yes this will work. However, BT doesn't support multi-room and won't be promoting this feature for now.

 

I already subscribe to BT Vision – can I get YouView on my BT Vision+ box?

 

No, you'll need a new box to get YouView. Please note that a discounted YouView box is only available to BT Vision customers who are out of contract. The pricing details are available on the pre-registration page: www.bt.com/youview.

 

How much will a YouView box from BT cost?

 

Great news! The YouView box (£6.95 delivery) from BT is included for new customers who take 12 month subscriptions to BT Vision Essential or BT Vision Unlimited package and either BT Infinity or BT Broadband. You'll just need to pay a £49 activation fee which includes optional 'powerline adaptors' to make it easy to set the box up yourself, but if you want one of our Engineers to set it up for you, this will cost an additional £35 (but with no delivery fee).

 

Existing BT Vision customers can get a YouView box for the same price - £49 for the box (£6.95 delivery but no activation charge) - by renewing their BT Vision and their BT Infinity or BT Broadband contract.

 

BT is proud to offer our customers the Humax DTR-T1000 YouView box, worth £299 from retailers, which has received excellent reviews over the last couple of months.

 

Hope this answers your questions.  You have probably seen our sticky on YouView on the Vision board, but if not I've linked to it below,

 

YouView

YouView from BT

 

Cheers

Sean

 

 

Community ManagerSeanD
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walkerx
Recognised Expert
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Message 4 of 29

Re: If I have a Vision box and YouView what happens?


@SeanD wrote:

Hi Masona,

 

I've done some digging and think I've found the answer to your question,

 

I already subscribe to BT Vision. Can I buy a YouView box from the high street, plug it in and access BT Vision on both boxes, at no extra monthly cost?

 

Yes this will work. However, BT doesn't support multi-room and won't be promoting this feature for now.

 

I already subscribe to BT Vision – can I get YouView on my BT Vision+ box?

 

No, you'll need a new box to get YouView. Please note that a discounted YouView box is only available to BT Vision customers who are out of contract. The pricing details are available on the pre-registration page: www.bt.com/youview.

 

How much will a YouView box from BT cost?

 

Great news! The YouView box (£6.95 delivery) from BT is included for new customers who take 12 month subscriptions to BT Vision Essential or BT Vision Unlimited package and either BT Infinity or BT Broadband. You'll just need to pay a £49 activation fee which includes optional 'powerline adaptors' to make it easy to set the box up yourself, but if you want one of our Engineers to set it up for you, this will cost an additional £35 (but with no delivery fee).

 

Existing BT Vision customers can get a YouView box for the same price - £49 for the box (£6.95 delivery but no activation charge) - by renewing their BT Vision and their BT Infinity or BT Broadband contract.

 

BT is proud to offer our customers the Humax DTR-T1000 YouView box, worth £299 from retailers, which has received excellent reviews over the last couple of months.

 

Hope this answers your questions.  You have probably seen our sticky on YouView on the Vision board, but if not I've linked to it below,

 

YouView

YouView from BT

 

Cheers

Sean

 

 


Hi Sean,

 

Please can someone give more clarification on the section I have highlighted as there is a lot of confusion regarding this

 

See my post here regarding the different charges BT are saying current users will pay.

 

ie: I'm in contract till January (for Vision) and when we all upgraded Infinity in April (2012) we had to sign for another 18 months,  and on your information I should only need to pay £49+£6.95 and renew my Vision & Infinity, but for how long 12/18/24 months?

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jlh478
Aspiring Expert
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Message 5 of 29

Re: If I have a Vision box and YouView what happens?

Why would you want to spend £250 minimum on a retail youview box?

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walkerx
Recognised Expert
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Message 6 of 29

Re: If I have a Vision box and YouView what happens?


@jlh478 wrote:

Why would you want to spend £250 minimum on a retail youview box?


why would you want to pay £300+ from BT?

 

Some people may want the facility of having multi-room similar to sky, but can't have sky (planning regs) or just don't want sky

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jlh478
Aspiring Expert
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Message 7 of 29

Re: If I have a Vision box and YouView what happens?


@walkerx wrote:

@jlh478 wrote:

Why would you want to spend £250 minimum on a retail youview box?


why would you want to pay £300+ from BT?

 

Some people may want the facility of having multi-room similar to sky, but can't have sky (planning regs) or just don't want sky


But it won't be genuine multiroom because BT don't offer it.

 

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walkerx
Recognised Expert
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Message 8 of 29

Re: If I have a Vision box and YouView what happens?


@jlh478 wrote:

@walkerx wrote:

@jlh478 wrote:

Why would you want to spend £250 minimum on a retail youview box?


why would you want to pay £300+ from BT?

 

Some people may want the facility of having multi-room similar to sky, but can't have sky (planning regs) or just don't want sky


But it won't be genuine multiroom because BT don't offer it.

 


that is true, but some people may still want to try it - there isn't just the bt vision content, there's the catch-up and services from other suppliers

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jlh478
Aspiring Expert
3,008 Views
Message 9 of 29

Re: If I have a Vision box and YouView what happens?

Yes, I know.  But £250 plus is a silly price for it.

 

I wonder if someone out of contract could buy a youview box for £49 from BT and then carry on using their BT vision box and use the youview box for other stuff?

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masona2
Recognised Expert
2,995 Views
Message 10 of 29

Re: If I have a Vision box and YouView what happens?


@jlh478 wrote:

 

I wonder if someone out of contract could buy a youview box for £49 from BT and then carry on using their BT vision box and use the youview box for other stuff?


Bingo. Yes, thats what I wanted to know. Can one have two boxes (which has been confirmed as yes and yes via a retail box) and have Vision on one or the other (which I already new).

 

But as SeanD stated above, BT will not allow this through them. It is technically possible, so the the question remains - why not?

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