cancel
Showing results for 
Search instead for 
Did you mean: 
martinquinn
Newbie
331 Views
Message 1 of 3

Incomplete recordings and failed to record programmes

The box is failing to record programmes in full.  The first 20 minutes is missing and nothing is recording before them.  There has also been about half a dozen failing to record.  This has only started happening over the past few weeks.  We have had the box over 3 years

0 Ratings
Reply
2 REPLIES 2
TimCurtis
Recognised Expert
305 Views
Message 2 of 3

Re: Incomplete recordings and failed to record programmes

The failed recordings issue does seem to be new over the past few weeks. BT are apparently investigating this.

0 Ratings
Reply
Distinguished Guru
Distinguished Guru
301 Views
Message 3 of 3

Re: Incomplete recordings and failed to record programmes

Are these missing start and missing recordings all occurring at times when the box is in a standby mode or are they also occurring at times when you using the Youview box for other viewing ?

0 Ratings
Reply