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Newbie
455 Views
Message 1 of 3

Incomplete recordings and failed to record programmes

The box is failing to record programmes in full.  The first 20 minutes is missing and nothing is recording before them.  There has also been about half a dozen failing to record.  This has only started happening over the past few weeks.  We have had the box over 3 years

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Recognised Expert
429 Views
Message 2 of 3

Re: Incomplete recordings and failed to record programmes

The failed recordings issue does seem to be new over the past few weeks. BT are apparently investigating this.

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Distinguished Guru
Distinguished Guru
425 Views
Message 3 of 3

Re: Incomplete recordings and failed to record programmes

Are these missing start and missing recordings all occurring at times when the box is in a standby mode or are they also occurring at times when you using the Youview box for other viewing ?

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