I have a Youview+ box for about a month now but I am experiencing intermittant/drop out of picture. At any random time, the TV goes blank (like a complete loss of signal with no sound), and then it comes back after a few seconds. This is extremely frustration when it happens 2 or 3 times in a row. I have check the signal strength and quality and it is fine. It happens on all channels.
Hi @mrdandraycott Sorry you are experiencing intermittent loss of picture and sound.
As the issue is intermittent i would suggest that you check all connections are tightly connected as it could be a lose lead causing the issue. If the connections are all secure then unplug the aerial cable from the back of your BT TV set top box, and plug it directly into the aerial socket of the TV itself. If the problem is still there, it's likely to be an issue with your aerial or Freeview.
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