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Aspiring Expert
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Message 61 of 88

Re: Intermittent Sound dropouts on BBCONE HD 101

@Thom77
It's you and me with BT-TV, many others but they are on Virgin Media.

I'm going to have a look at some other forums such as Sky to see if there are any reports from their customers.
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Contributor
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Message 62 of 88

Re: Intermittent Sound dropouts on BBCONE HD 101

@sea2dog 

Yes, I can certainly tell your posts on the VM Forum, some good chat going on over there.

 

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Aspiring Expert
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Message 63 of 88

Re: Intermittent Sound dropouts on BBCONE HD 101

@Thom77 I am thinking that it may be a Scotland region issue only as there hasn't been any posts from our friends South of the border.
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Contributor
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Message 64 of 88

Re: Intermittent Sound dropouts on BBCONE HD 101

@sea2dog 

Very much seems like a Scottish region issue with BBC One Scotland HD on 101..... as it seems the rest of the UK on BBC One HD are not being affected......our version of BBC One in Scotland is slightly different to the UK version and the issue is obviously just with our version in our central Scotland area.  No doubt it will be fixed, but it may just take some time.

Interesting from your chats over on VM Forum that Freeview may be getting more contacts on the issue and could then press the BBC to check this out and fix it??

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Aspiring Expert
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Message 65 of 88

Re: Intermittent Sound dropouts on BBCONE HD 101

@Thom77
Yeah, don't hold your breath on that.
Thanks for that point though, you've probably hit the nail on the head.
How do you fancy registering over there, it may well help if you do considering you and me are the only BT customers so far that have spoken up about it, so joining would help as I sent a link to that thread to the BBC and Freeview, and if they see someone participating that is a BT customer then along with me they might recognise the issue is being experienced by BT & Virgin Media customers also.
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Aspiring Expert
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Message 66 of 88

Re: Intermittent Sound dropouts on BBCONE HD 101

I had someone on twitter messenger asking that I check the hdmi cable, I shook my head and chuckled.
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Aspiring Expert
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Message 67 of 88

Re: Intermittent Sound dropouts on BBCONE HD 101

@Thom77

They are saying on the other forum that it seems to be fixed something about rebooted unsure if they are rebooting on their own wondering if the BT boxes are rebooting also can you confirm if the issue is still ongoing? 

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Contributor
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Message 68 of 88

Re: Intermittent Sound dropouts on BBCONE HD 101

@sea2dog 

I've had some brief spells on 101 and those spells have been ok, BUT will need some longer exposure over next day or two to check properly.

Cautious optimism for now.

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Aspiring Expert
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Message 69 of 88

Re: Intermittent Sound dropouts on BBCONE HD 101

@Thom77

Did you notice what they were saying tonight at the VM forum, they said they were told to reboot their boxes, haven't checked the earlier posts to see why they needed to do so.
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Aspiring Expert
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Message 70 of 88

Re: Intermittent Sound dropouts on BBCONE HD 101

Seems like VM care more for their customers going by the responses received from them. 

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