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Contributor
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Message 81 of 88

Re: Intermittent Sound dropouts on BBCONE HD 101

@sea2dog 

Yes, my Freeview aerial viewing has still been ok and I do think I caught some of that programme last night and it was ok.  Maybe Freesat issue is separate to our recent issue in some way???

Is your viewing still glitch free???

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Aspiring Expert
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Message 82 of 88

Re: Intermittent Sound dropouts on BBCONE HD 101

@Thom77
Since my friend mentioned it I have been listening just now, I might have heard a muffled word but it may not have been same issue, I just wish the mod team at VM would let us know more as to what is or was causing the issue.
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Aspiring Expert
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Message 83 of 88

Re: Intermittent Sound dropouts on BBCONE HD 101

@Thom77
You could well be right about my friends freesat, perhaps it's their turn to suffer the same.
I've said to him when he gets home to reset his freesat box.
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Contributor
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Message 84 of 88

Re: Intermittent Sound dropouts on BBCONE HD 101

@sea2dog 

Like you, I've been listening intently since it was sorted a few days ago and every cough or muffled word makes me think it's coming back, but everything still seems good.

 

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Aspiring Expert
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Message 85 of 88

Re: Intermittent Sound dropouts on BBCONE HD 101

I know the issue is fixed but thought I'd update this thread with a response just received from the BBC.

Thanks for getting back to us. Apologies for the confusion.

We have received a number of similar reports from viewers in your area and this is something that we have been investigating.

We have identified what was causing the issue and we believe that this should now be solved.

If you continue experience this issue, please get back to us and we can certainly look into it further for you.

Thanks again for getting in touch.

All the best,
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Aspiring Expert
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Message 86 of 88

Re: Intermittent Sound dropouts on BBCONE HD 101

Issue has returned during BBC1 HD Would I Lie to you.
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Aspiring Expert
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Message 87 of 88

Re: Intermittent Sound dropouts on BBCONE HD 101

Currently having to watch the ten o'clock news via iplayer.
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Contributor
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Message 88 of 88

Re: Intermittent Sound dropouts on BBCONE HD 101

@sea2dog  

Yes, spotted the issue back again this evening.

BBC might need a reply saying the issue is back and time to look at it again.

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