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andy9lawson
Newbie
161 Views
Message 1 of 3

Internet connection dropped

I have 2 blue lights on my box & in settings it says I’m connected but when I go on apps it says no internet. All other devices are working
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2 REPLIES 2
TimCurtis
Recognised Expert
148 Views
Message 2 of 3

Re: Internet connection dropped

Maybe try a Maintenance Mode reset , look here for guidance. Try option 2 first & then option 4 if that doesn't work.

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BT TV Expert
BT TV Expert
110 Views
Message 3 of 3

Re: Internet connection dropped

Hi @andy9lawson - are you still experiencing this issue? If you are, I would like to set up a time with you to capture some diagnostics. Please let me know.

Thanks

Gavin

Community ModeratorGavinL
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