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ceejay97
Beginner
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Message 1 of 2

Ipc6023 bt multicast channels

I have youview ultra hd box.
100Mbps Fibre.
Can watch iPlayer and Netflix through the box so the internet is fine.
How do i find out where the problem is. It only ever occurs when i need to watch a program say in BT sport.
It is most infuriating
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Colin_London
Recognised Expert
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Message 2 of 2

Re: Ipc6023 bt multicast channels

Are you paying for a BT TV subscription? You say you have 100Mbps fibre, but BT don’t sell such a package. It’s either 78Mbps Superfast or 152Mbps Ultrafast.

If you are on BT and paying for BT TV package then you’ll need to phone them as your service for multicast TV isn’t set up.
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