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ChrisLyon
Beginner
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Message 1 of 2

Is all Sport on Vision supposed to be free?

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Hi, we recently upgraded to Vision Essential mainly so we could get the YouView box for catch up TV. When looking on through what's available on Vision I noticed that all sports items are free and I was under the impression that they were only included in the Unlimited package. Every other section makes me pay to rent things and I'm only being charged the £5 a month. 

 

Anyone shed any light although it's most likely me being dim.

 

Thanks 🙂

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Community Manager
Community Manager
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Message 2 of 2

Re: Is all Sport on Vision supposed to be free?

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Hi ChrisLyon,

 

Welcome to the forum.

 

The On Demand sport content should be charged at 50 pence a programme if you are on the essential package.  It will give you a taster of some of the on Demand stuff but don't think it should all be free.  I would be happy to take a look at your account to make sure everything is as it should be.

 

If you want me to take a look Please drop me an email via the 'Contact Us' link in my profile. (click on my name and you will find the link under the "about me" section). Include your BT account details and the link to this thread.


Here is a list of prices of On Demand content Option 1: Essentials

 

Cheers

Sean

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