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BIOMAN1
Contributor

on ‎24-08-2018 0h37

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Message 1 of 5

Just upgraded from Samsung S7 to S8 but youview app no longer working.

Just upgraded from Samsung S7 to S8 and youview app will no longer find BT Humax H3 box when try and set up app for new phone.  App just says searching.  Have tried setting Humax box again with S7 and connects up no trouble. Looking at recent Google Play reviews this is a known problem. Is there a solution that anyone is aware of as no longer able to remotely set up recordings which is very frustrating.

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4 REPLIES 4
StewM
Guru

on ‎24-08-2018 8h59

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Message 2 of 5

Re: Just upgraded from Samsung S7 to S8 but youview app no longer working.

Hi, does the BT TV app work?

Stew

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BIOMAN1
Contributor

on ‎24-08-2018 12h35

404 Views
Message 3 of 5

Re: Just upgraded from Samsung S7 to S8 but youview app no longer working.

Yes. Not paired up with box by looks of it yet so will try when get home and see if that works as an alternative
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BIOMAN1
Contributor

on ‎24-08-2018 18h14

389 Views
Message 4 of 5

Re: Just upgraded from Samsung S7 to S8 but youview app no longer working.

Tried using BT TV app but no different and yet works fine and records when use S7 BT app 

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BIOMAN1
Contributor

on ‎09-09-2018 23h38

336 Views
Message 5 of 5

Re: Just upgraded from Samsung S7 to S8 but youview app no longer working.

Any ideas as to a possible solution?
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