Forum Help
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
BIOMAN1
Contributor

on ‎24-08-2018 0h37

972 Views
Message 1 of 5

Just upgraded from Samsung S7 to S8 but youview app no longer working.

Just upgraded from Samsung S7 to S8 and youview app will no longer find BT Humax H3 box when try and set up app for new phone.  App just says searching.  Have tried setting Humax box again with S7 and connects up no trouble. Looking at recent Google Play reviews this is a known problem. Is there a solution that anyone is aware of as no longer able to remotely set up recordings which is very frustrating.

0 Ratings
Reply
4 REPLIES 4
StewM
Distinguished Guru

on ‎24-08-2018 8h59

951 Views
Message 2 of 5

Re: Just upgraded from Samsung S7 to S8 but youview app no longer working.

Hi, does the BT TV app work?

Stew

0 Ratings
Reply
BIOMAN1
Contributor

on ‎24-08-2018 12h35

933 Views
Message 3 of 5

Re: Just upgraded from Samsung S7 to S8 but youview app no longer working.

Yes. Not paired up with box by looks of it yet so will try when get home and see if that works as an alternative
0 Ratings
Reply
BIOMAN1
Contributor

on ‎24-08-2018 18h14

918 Views
Message 4 of 5

Re: Just upgraded from Samsung S7 to S8 but youview app no longer working.

Tried using BT TV app but no different and yet works fine and records when use S7 BT app 

0 Ratings
Reply
BIOMAN1
Contributor

on ‎09-09-2018 23h38

865 Views
Message 5 of 5

Re: Just upgraded from Samsung S7 to S8 but youview app no longer working.

Any ideas as to a possible solution?
0 Ratings
Reply