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infinidim
Expert
1,106 Views
Message 1 of 16

Latest Software - ITV Player crashing

Last night my YouView box decided not to record the whole of DCI Banks so I decided that I would watch it on ITV Player.

 

It started playing OK but when it got to the first adverts something went very wrong. The screen went black and I was unable to do anything with the remote control. After what seemed like a minute or so the YouView box dropped back to the original channel that I had been watching before I loaded the ITV Player.

 

Has anybody else had this issue and is there a solution to this issue?

Infinidim
Megadodo Publications
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15 REPLIES 15
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Message 2 of 16

Re: Latest Software - ITV Player crashing

Hi Infinidim,

 

I'm not aware of any issues with that program on the ITV Player. How are things with your Youview service are you still having issue watching that show?

 

Thanks

 

PaddyB

Community ModeratorPaddyB
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infinidim
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Message 3 of 16

Re: Latest Software - ITV Player crashing


@PaddyB wrote:

Hi Infinidim,

 

I'm not aware of any issues with that program on the ITV Player. How are things with your Youview service are you still having issue watching that show?

 

Thanks

 

PaddyB


PaddyB,

 

I did manage to watch the show in the end but I was not impressed by the way that the ITV Player crashed when I tried to watch the show the first time.

 

I have also noticed that there is clipping of start of programs if you are recording two programs and watching a third. It only clips about 15 - 20 seconds but this is still an issue I would like to see addressed.

 

Regards

Infinidim
Megadodo Publications
Ursa Minor Beta

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MagicCottage
Aspiring Expert
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Message 4 of 16

Re: Latest Software - ITV Player crashing

We are unable to watch anything on ITV Player. We get a this content is not available in your area. What???? 

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notoriousdbp
Recognised Expert
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Message 5 of 16

Re: Latest Software - ITV Player crashing


@MagicCottage wrote:

We are unable to watch anything on ITV Player. We get a this content is not available in your area. What???? 


Are you in Scotland or Northern Ireland by any chance?

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MagicCottage
Aspiring Expert
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Message 6 of 16

Re: Latest Software - ITV Player crashing

No. Lincolnshire
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notoriousdbp
Recognised Expert
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Message 7 of 16

Re: Latest Software - ITV Player crashing


@MagicCottage wrote:
No. Lincolnshire

What postcode did you enter into your box when you set it up?  For example, if you put in DD instead of DN, the box would see you as being north of the border.

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MagicCottage
Aspiring Expert
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Message 8 of 16

Re: Latest Software - ITV Player crashing

Postcodes all over this area are LN, so i wouldn't have thought so. Anyway, this has only been happening fairly recently.

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Distinguished Guru
Distinguished Guru
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Message 9 of 16

Re: Latest Software - ITV Player crashing

I believe the postcode may be used to select what adverts may be selected to be played by Youview.

 

 

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infinidim
Expert
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Message 10 of 16

Re: Latest Software - ITV Player crashing


@zulu17 wrote:

I believe the postcode may be used to select what adverts may be selected to be played by Youview.

 

 


Thats' what I believe as well.

Infinidim
Megadodo Publications
Ursa Minor Beta

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