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Silovatt
Newbie
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Message 1 of 3

Lip sync and picture judder from You View app on Android Sony TV

I have started getting lip sync and a judder to picture when watching digital TV through You View on my Sony Bravia Android TV.
I get no sync issues on net flix or Amazon but through You View it’s present on every channel.
If I watch through the You View box there is no delays but we rarely use the set top box as it is the standard channel of viewing on Sony Android TV. Is there a problem or fix
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Distinguished Guru
Distinguished Guru
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Message 2 of 3

Re: Lip sync and picture judder from You View app on Android Sony TV

Hi @Silovatt,

for that issue it is best to join  & post on  Youview own community 

https://community.youview.com/youview/categories/Support

As the implementation of Youview  on Sony TV will be supported between Youview and Sony rather than BT.

When posting there probably a good idea to state the model of Sony Tv you are using.

That Youview community also post details of Sony TV firmware updates that are available, and  checking you have the current latest Firmware for your TV would be sensible. 

hopefully they can help with a resolution.

 

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Distinguished Guru
Distinguished Guru
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Message 3 of 3

Re: Lip sync and picture judder from You View app on Android Sony TV

Hi @Silovatt did you get a resolution of your Youview on Sony Problem ? I can’t see an obvious thread on the Youview community ?

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