My last BT 4K tv box died, was replaced by BT. The new one does pick up channel 101 to 105. Nothing else changed. I’ve tried retuning, no fix.
I have another BT TV box (smaller one, doesn’t record). I substituted this one in using same aerial and HDMI cable and it picks up these channels fine. Any ideas?
signal strength =100
signal quality = 75-90%
I think signal strength is probably the issue.
Whilst it may seem odd but a signal strength of 100% is TOO high and is probably overloading/overpowering the tuners. Unfortunately the tuners on the BT Youview units are not as good as they should be.
The solution is to fit an variable attenuator between the aerial lead and the box's aerial input socket and adjust it until you get a signal strength around the 90% figure.
A suitable attenuator can be found for around £5 on well known sites - auction and others.
I’ve read other comments when people have experienced similar issues and the advice had been that signal strength of 90-100% is required. If it is the case that the signal is ‘too strong’ here, then it is a fault of the BT box design in my opinion. However, I don’t believe that is the case here as it worked on a previous box of the same model and currently works on another BT box, albeit a different model.
Sorry, didnt mean to come across as if I didn’t appreciate your advice, just frustrated at these BT boxes and wishing I’d just gone with sky as their hardware is miles better it would appear
The advice I've given is in line with all the other advice given regarding signal strength and I do think that the affects of it can vary between boxes of the same model and definitely between boxes of different models. The non-recording zapper box is a totally different device to the recording units.
If you want to resolve your problem then taking the advice given here is a good starting point but I won't feel offended if you don't.