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Newbie
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Message 1 of 3

Missing TV channels

Hi,

Just wondering if someone could help.

I've got some channels missing from my youview box that were there yesterday. Channels like comedy Central, history channel and turbo channel. Basically the ones from the entertainment package. 

I did add the now TV entertainment package so I'm wondering if this has replaced the BT entertainment package or not? 

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Expert
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Message 2 of 3

Re: Missing TV channels

Switching to the NowTV content replaces the previous package, you can't have both.
You need to decide what content you prefer, you have 14 days from when it went active to change your mind and ask BT for a revert.

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Expert
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Message 3 of 3

Re: Missing TV channels

*ignore - posted at the same time as answer above*

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