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PEMforumReg
Contributor
119 Views
Message 21 of 28

Re: Missing channels regularly

You could test this by attenuating the signal and retuning.  If the signal is attenuated enough, the box will not 'see' the weaker transmitter and only tune to the stronger one

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PEMforumReg
Contributor
119 Views
Message 22 of 28

Re: Missing channels regularly

Note

 

My box failed again today and lost around 80 channels, all of which were available after another retune.  Speaking to BT, they offered me a replacement box, but I would loose all my present recorded material, so am thinking about how to proceed

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Lila
Beginner
107 Views
Message 23 of 28

Re: Missing channels regularly

At least you got that far: I have the same problem and was not even given that option.

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gomezz
Recognised Expert
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Message 24 of 28

Re: Missing channels regularly

"You could test this by attenuating the signal and retuning. If the signal is attenuated enough, the box will not 'see' the weaker transmitter and only tune to the stronger one"


Unfortunately not as the two signals are roughly the same strength (showing about 70% with 100% quality).

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PEMforumReg
Contributor
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Message 25 of 28

Re: Missing channels regularly

A question to others.  My issues began after the recent retune to accommodate for example, the move of Yesterday to ch 25 from ch 19.  Anyone else?

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Violette
Aspiring Contributor
81 Views
Message 26 of 28

Re: Missing channels regularly

Do you know when this was?

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PEMforumReg
Contributor
66 Views
Message 27 of 28

Re: Missing channels regularly

HI, not sure but I think 4-6 weeks ago

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PEMforumReg
Contributor
65 Views
Message 28 of 28

Re: Missing channels regularly

Anyone reading this thread might also be interested in this which Ive just come across

https://community.youview.com/youview/discussion/7605281/large-numbers-of-channels-going-missing-eac...

 

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