Hi I recently moved house and my youview box was working as before although I was using previous residents connection, it is now enabled under my account but at some point I have lost the Sky sports channels, I can still access these via Now.
I have reset the box but no change. I had something similar when I first got the box and somebody on here helped and reset something I believe on the backend somehow, can anyone help please!
Many thanks
Solved! Go to Solution.
@DarrenW is it possible you could help me with this as you did previously 🤞
@Mark-N That is fixed now if you could go to Settings and check for a software update.
@DarrenW that worked, thank you for the fix and the quick response, very much appreciated
Sorry to barge in on someone else's issue but I have the same problem. Moved house on Friday and I have lost all my Now TV subscription channels. Please could you tell me how it was solved?
Thanks
Hey @Anthony_S
It looks like your issue was resolved yesterday?
If not please supply some further detail.
As of last night I had no subscription channels. I'll check again when I get home from work. Maybe it took a few hours to go through.
Thanks for responding, I'll post again if the issue isn't resolved