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frustrated10
Beginner
154 Views
Message 1 of 4

My BT TV film Purchases

I have just left BT TV and am having difficulty understanding what happens to my films that I purchased.  I spent 1 and a half hours on the phone with BT with no progress.  I get told to download the bt player app and down load it onto my tablet.  Now I don't want the downloads to use up all my space on the tablet. I want to know how to download or store it on my computer.  

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3 REPLIES 3
Guru
151 Views
Message 2 of 4

Re: My BT TV film Purchases

Hi, have a look at this link, my message 2. You need the BT TV Purchases app to continue to get access to your purchases.

Stew

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frustrated10
Beginner
141 Views
Message 3 of 4

Re: My BT TV film Purchases

Can I download it onto my PC, as I am concerned about the storage space on my tablet or phone? I have Windows 10. 

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Guru
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Message 4 of 4

Re: My BT TV film Purchases

Hi, don’t have the app myself but have a look in the app shop.

Stew

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