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Message 1 of 4

My TV Box won't wake up. Just one blue light comes on and the waking up process goes on and on.

 
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Newbie
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Message 2 of 4

Re: My TV Box won't wake up. Just one blue light comes on and the waking up process goes on and on.

Hi, we are having exactly the same problem. did you find a solution?
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Recognised Expert
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Message 3 of 4

Re: My TV Box won't wake up. Just one blue light comes on and the waking up process goes on and on.

I had this problem yesterday. Powered off and on using the switch at the back and it turned on normally. But could be a sign the box is on its way out (had a couple of lock ups recently).
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Newbie
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Message 4 of 4

Re: My TV Box won't wake up. Just one blue light comes on and the waking up process goes on and on.

Hi we have resolved it! by going to My BT and  following the steps for  fixing a problem with youview box. The problem was we needed  to update our soft ware. You get instructions how to update software and follow them with a lot of patience. Good luck!

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