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CMC01
Beginner
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Message 1 of 7

My bt remote in our upstairs bedroom switches on the bt box and TV downstairs

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Recently, my upstairs bt remote switches the upstairs TV and box but also our dowstair lounge one. I tried recoding the remote but this didn't work. 

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gomezz
Recognised Expert
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Message 2 of 7

Re: My bt remote in our upstairs bedroom switches on the bt box and TV downstairs

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I think you need to clarify exactly what is happening.
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CMC01
Beginner
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Message 3 of 7

Re: My bt remote in our upstairs bedroom switches on the bt box and TV downstairs

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Basically my remote control in our upstairs bedroom also switches our downstairs TV and BT box. I have tried recoding the upstairs remote but to no avail, I have restarted both BT boxes but nothing changes, the remote still switches two TV's and two BT boxes. Any help would be appreciated. Thanks. 

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Les-Gibson
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Message 4 of 7

Re: My bt remote in our upstairs bedroom switches on the bt box and TV downstairs

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Are you saying your remote controls a TV and Youview box from a different room with no direct line of sight between the two?

The Youview remote is infrared, not RF and so I don't see how that is possible unless you have a Magic Eye in the upstairs room linked to the downstairs room

♪♪I don't work for BT, I offer my time and help for free. If you'd like to leave a kudo, you may do so by clicking the rating button below.♪♪ 😄
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CMC01
Beginner
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Message 5 of 7

Re: My bt remote in our upstairs bedroom switches on the bt box and TV downstairs

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Yes my remote upstairs switches my TV and BT box downstairs with no line of sight nor do I have a Magic Eye but still have an old sky box connected? Thanks again 😁

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Les-Gibson
Contributor
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Message 6 of 7

Re: My bt remote in our upstairs bedroom switches on the bt box and TV downstairs

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Is the sky box downstairs and do you have a device in the upstairs room to allow you to control it from there?

If so, that is the cause of your problem. They're not selective, they simply relay any infrared signal they detect 

♪♪I don't work for BT, I offer my time and help for free. If you'd like to leave a kudo, you may do so by clicking the rating button below.♪♪ 😄
CMC01
Beginner
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Message 7 of 7

Re: My bt remote in our upstairs bedroom switches on the bt box and TV downstairs

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Thanks a lot and seems to have solved the problem.