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My youview remote is not working

My youview remote is not working. I've changed the batteries, reset and the blue light doesn't not work when the buttons are pressed. Can a replacement be sent or ordered?
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Re: My youview remote is not working

Hi @Catherinadaniels1980 sorry about that I'm sure its a rite pain not having use of the remote. The easiest way to request a replacement would be to to have a live chat with the TV team on this link. Post back and let me know how you get on. 

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