It only started tonight that the box won't let me use the MyView option. Other items and Guide are OK. Whenever I hit the MyView it freezes and that's it.. Nothing else.
I have turned the box off for a while many times (by main and standby) it made no difference - can anyone help please?
Under settings, check it is seeing your network (broaband connection).
If it can't see the outside world that option is removed from the menu.
EDIT: Whoops, the option is on your menu so perhaps a corrupt hard drive recording?
I've seen a youview box that worked properly after the 'hold front button down for 8 seconds' solution. Have you tried that?
Thanks for the link to reset.. Unfortunately I tried them all as instructed - it still wont let me see my recordings/scheduled recording - I'm guessing the HD is corrupted after all?
Well the next logical step is to try the maintenance mode reset and finally the factory reset - as described in the earlier link.
I've done that as well - made no difference, so that's why I'm assuming its a HD failure. Looks like I'll have to ring BT up and see what they can do.