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el27
Member

on ‎23-01-2021 15h33

359 Views
Message 41 of 44

Re: NOW TV - buffering issues

I have just got off the phone with the BT test team regarding this, as I have had the same problem, since taking BT TV in Nov. Not impressed considering they heavily push NowTV!

Apparently it is aiming to be fixed by 31 Jan.  So you will need to see if the problems continue after the end of this month, to see whether they have actually fixed it!

 

 

 

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kipper1954
Aspiring Contributor

on ‎23-01-2021 15h42

353 Views
Message 42 of 44

Re: NOW TV - buffering issues

Thanks for this, I'll definitely keep my eye on the Now TV app after the 31st 

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gomezz
Distinguished Expert

on ‎24-01-2021 1h16

328 Views
Message 43 of 44

Re: NOW TV - buffering issues

Have any of you having this problem tried viewing through the app rather than through the EPG?

I only have app access and not had any buffering problems since the middle of last year.
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kipper1954
Aspiring Contributor

on ‎24-01-2021 15h31

292 Views
Message 44 of 44

Re: NOW TV - buffering issues

Sean,

Your post was dated 14.10.20.

I am one of many that are disappointed that BT ae aware of this problem, but seem unwilling to fix it.

Pausing the stream and then restarting it has become beyond a joke!

Do you have an update in the pipeline?

Thanks

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