I've noticed the National Geographic channel since last night has been heavily pixelated with distorted colours (green) covering half the picture. Initially I thought this was a bad recording, but I notice the problem is continuing on the live broadcast this morning on the HD channel.
Can someone look into this?
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Just came to post the same thing. Just been on the phone with BT and they couldn't find a problem, but they said it might be a problem with Nat Geo themselves as my recording were picking up the same interference. All other HD channels are fine and the problem isn't happening on the standard Nat Geo channel
Is this the same problem you're seeing?
Just checked channel 373 Nat Geo HD and am experiencing same.
SD channel 317 seems fine.
Thank you for highlighting and I'm sorry you're experiencing issues with National Geographic HD. I've asked my colleague in the BT TV to investigate. I'll post back as soon as I know more.
Can you try the National Geographic HD channel again? It should be back working as normal. If you're are still experiencing issues, please let me know.
And the problem was ...... ?
Letting people know may help in future so customer support can be given pointers to help speed up the resolution.