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samrk
Beginner
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Netflix error UI-113

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I can no longer access Netflix via the app on my Panasonic TV or from my BT YouView box. In both cases  I receive error "ui-113". Netflix works on my PC and it used to work on the TV and Youview box a few months ago. From other posts on this forum I understand that the problem is due to incompatability between Netflix and the BT Home Hub. I have a Homehub 3.0 with firmware version V100R001C01B036SP05_L_B. Please advise how this problem can be resolved quickly. Thanks.

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Moderator
Moderator
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Message 2 of 3

Re: Netflix error UI-113

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Hi @samrk and welcome.

 

Sorry you're having problems with the Netflix service. I'm sure we can help with this. Can you drop over an email with your details? You'll get the contact the moderators link in my profile.

 

Cheers

 

David

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Moderator
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Re: Netflix error UI-113

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Hi @samrk,

 

I'm glad i was able to get the hub replaced for you. Thanks for letting me know it's all sorted Smiley Wink. Post back if you have any other problems and we'll be happy to help.

 

Cheers

 

David