cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
HeatherCassie
Beginner
220 Views
Message 1 of 3

Netflix wasn’t working and now the youview box won’t come on

Hi there,

hoping someone can help. I was watching Netflix earlier and came out of it to check something then tried to get back in and it kept flicking me back to BBC1. Switched the youview box off and on again and it looked like it was starting up again but the box switched itself off I.e. no blue or pink light on the box. Tried several times now and still the same. Does anyone know how to fix this please? 

0 Ratings
Reply
2 REPLIES 2
NigelB72
Recognised Expert
193 Views
Message 2 of 3

Re: Netflix wasn’t working and now the youview box won’t come on

It sounds like the box has developed a fault and has subsequently died. If you have an active BT TV subscription call faults and they'll replace it for you.

0 Ratings
Reply
HeatherCassie
Beginner
183 Views
Message 3 of 3

Re: Netflix wasn’t working and now the youview box won’t come on

Thank you, I will give them a call.