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Distinguished Guru
Distinguished Guru
1,017 Views
Message 21 of 54

Re: New BTTV App

I noticed  within the Help  section of the app  this statement :

 

What's the difference between the BT TV App and the BT TV Purchases App?

 

The BT TV App allows you to stream all of your BT TV subscription On Demand and live channels. The BT TV Purchases App allows you to stream or download all of your BT TV purchases from the BT Store. You’ll be able to see everything you've purchased or rented in the BT TV App, and link to the Purchases App to view them.

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scointer
Recognised Expert
1,013 Views
Message 22 of 54

Re: New BTTV App

There are subtle differences between the two and personally I think it is ok to have both. Maybe the purchases app could have a blue face paint so it is not so obvious. That said I think the continue watching failure for purchases is a massive issue and takes away a huge part of the upgraded app for me, real shame.
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mikegledholt
Contributor
964 Views
Message 23 of 54

Re: New BTTV App

A lot of work has obviously gone into the design of this new app, however, I was a bit confused in the recordings section. There are no folders, by that I mean that if I record a series say Pointless, they aren't grouped together as on the Youview box, just spread out date wise. Why?  Also, I thought we would be able to watch freeview channels live! Is this slated for a future version? Will we be able to watch catch-up services like BBC iplayer? A good start but much more cosmetic than functional so far. 

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andy_m1
Contributor
838 Views
Message 24 of 54

Re: New BTTV App

Getting error code GG106 when I try to look at my recordings in the app - any ideas what that is?
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ney
Expert
793 Views
Message 25 of 54

Re: New BTTV App

Will BT be bring out a fix so it will also let you set a programme to recored on Discovery Sciance and Discovery Turbo.

Apart from this most other parts of the new look BT TV app seem to work fine on my IPad Mini 4.

I do at times use the normal Youview app on my IPhone 6s and that lets you set recoreds for all channels including Discovery Sciance and Discovery Turbo.

 

Darren

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voice_of_reason
Aspiring Expert
743 Views
Message 26 of 54

Re: New BTTV App

We'll never be able to watch recordings from the app, right? No update will fix that, because the recordings are on the YouView box. Only your list of recordings and recording schedule are held server side, not the programmes themselves. Or am I missing something?

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voice_of_reason
Aspiring Expert
740 Views
Message 27 of 54

Re: New BTTV App

Biggest fail for me is that your recordings are now shown in the app, and yet they're not overlayed in the TV Guide, so it's as useless as the old app in that respect. It's still too easy to attempt to record something that you've already scheduled to record, or set something to record that clashes with your other scheduled recordings, so it just fails without telling you.

 

Surely a huge missed opportunity, given the new app clearly *is* aware of your recording schedule? I can only assume they left it out to get the app released on time, and it's coming soon in an update.

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gomezz
Recognised Expert
717 Views
Message 28 of 54

Re: New BTTV App

If watching recordings remotely is something you would really have a lot of use for (long distance lorry driver, for example) then add a Slingbox to your home set up.

 

Personally, while I would sometimes like to be able to watch recordings remotely during breaks at work I can't really justify a Slingbox solution.

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voice_of_reason
Aspiring Expert
713 Views
Message 29 of 54

Re: New BTTV App

If referring to my comment - no, watching recordings remotely isn't something that would interest me. I was just commenting on others' posts who said they hoped a future update would let them watch recordings from the app. I just thought, technically, that didn't seem very likely. Agreed, a Slingbox is the best approach if it's something you really want.

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Community Manager
Community Manager
602 Views
Message 30 of 54

Re: New BTTV App


@KernowChris wrote:

Can't understand why the opportunity to merge the 'play purchases' app wasn't combined with this one. The new one attempts to transfer the user across to the PP one. 


Hi @KernowChris,

 

I am feeding back the comments from this thread to the TV app team.  They have let me know that BT will be closing the Purchases App in the near future so that there will only be one app to watch both subscriptions and BT Store content.  I don't have a date to share with you at the moment but when I do I will share this with the community.

 

@ney I have asked about the recording issue you have mentioned, with regards to the inability to record from Discovery Science and Discovery Shed.  When I know more I will post back.

 

Thanks for all the feedback everyone and please keep it coming Smiley Wink

 

Cheers

Sean

Community ManagerSeanD
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