Our old DTR-T4000 died in the heat on Tuesday.
BT sent a free replacement out the next day but it's not finding the Freeview HD channels.
There's nothing in the guide between 100-201
Signal strength & quality are both showing 100% - I've seen reports that this can be an issue.
Plugging the aerial directly into the TV & it has all the expected Freeview channels
Solved! Go to Solution.
The high signal strength and quality is likely to be the cause of the issue. Pop onto Amazon and buy an adjustable attenuator for a couple of quid.
Strange that it wasn't a problem before with the signal strength but maybe the tuners on the units are of a variable quality.
With an adjustable attenuator aim for about 90% on the strength figure whilst still getting 100% for quality. Mine sits quite happily at 94% but others have found mid 80s better.
I got this one - Philex Variable TV Signal Attenuator
I put the aerial into the top connector & plugged it into to the box & that worked for me.