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carolandbarney1
Aspiring Contributor
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Message 1 of 3

New Youview box no BT sport

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Just received a new Youview box from BT, we had one of the originals that was playing up.  We are subscribed to BT TV and get BT Sports for free.  however BT sport is now not showing in the channel list.  Help please.

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BT TV Expert
BT TV Expert
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Re: New Youview box no BT sport

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Hello @carolandbarney1

 

If you would like to Private Message me your phone or account number, i'll see if i can help you.

 

Kind regards,

Martin.

BT TV expertMartin
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I am a BT Employee and an expert on TV queries. I am here volunteering my own time to give advice, and help where I can with BTTV queries. Go here for more info.
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carolandbarney1
Aspiring Contributor
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Message 3 of 3

Re: New Youview box no BT sport

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Hi thank you for offer it it now working, it should say somewhere  to go to settings and upgrade software, I didn't realise this hence question.