cancel
Showing results for 
Search instead for 
Did you mean: 
Distinguished Sage
Distinguished Sage
191 Views
Message 31 of 44

Re: New account with YouView Box not working

Go to solution

@merc07 wrote:
ok, so I need to get the box exchanged than ?

That is all you could do.

0 Ratings
merc07
Contributor
186 Views
Message 32 of 44

Re: New account with YouView Box not working

Go to solution
Ok thanks, whats the best way to start this process ?
Thanks
Adam
0 Ratings
Moderator
Moderator
177 Views
Message 33 of 44

Re: New account with YouView Box not working

Go to solution

Hey @merc07,

I've sent you a private message so we can look into it for you :smileyhappy:

Thanks

DanielS

Community ModeratorDannyS
Did you get the help you needed?
Help others by clicking on ‘Mark as accepted solution’
Show your appreciation!
Click on the star next to a reply to say thanks
Help guide to using the community? Click below
Kudos”
Please avoid contacting us (moderators) via private message, for account/fault issues, unless invited to do so. The community will be able to help answer your question so we encourage you to create a new thread if you can’t find the answer from existing discussions. The moderators will be around to lend a hand should the community not have the answers. Thank You
0 Ratings
merc07
Contributor
154 Views
Message 34 of 44

Re: New account with YouView Box not working

Go to solution
Re: Click here to open
Hello, I replied to the private message a week ago now but have heard nothing back since ? Thanks Adam
0 Ratings
Moderator
Moderator
145 Views
Message 35 of 44

Re: New account with YouView Box not working

Go to solution

Hi @merc07 Sorry that you have not been contacted yet. @DanielS will be in touch tomorrow to help you.

Cheers
John

Community ModeratorJohnC
Did you get the help you needed?
Help others by clicking on ‘Mark as accepted solution’
Show your appreciation!
Click on the star next to a reply to say thanks
Help guide to using the community? Click below
Kudos”
Please avoid contacting us (moderators) via private message, for account/fault issues, unless invited to do so. The community will be able to help answer your question so we encourage you to create a new thread if you can’t find the answer from existing discussions. The moderators will be around to lend a hand should the community not have the answers. Thank You
0 Ratings
Moderator
Moderator
94 Views
Message 36 of 44

Re: New account with YouView Box not working

Go to solution

Hey @merc07,

Thanks for replying to my private messages. I'm happy that everything's working for you again. If you need any other help please feel free to come back.

Take care and enjoy your weekend :smileyhappy:

Thanks

DanielS

Community ModeratorDannyS
Did you get the help you needed?
Help others by clicking on ‘Mark as accepted solution’
Show your appreciation!
Click on the star next to a reply to say thanks
Help guide to using the community? Click below
Kudos”
Please avoid contacting us (moderators) via private message, for account/fault issues, unless invited to do so. The community will be able to help answer your question so we encourage you to create a new thread if you can’t find the answer from existing discussions. The moderators will be around to lend a hand should the community not have the answers. Thank You
0 Ratings
merc07
Contributor
89 Views
Message 37 of 44

Re: New account with YouView Box not working

Go to solution
Thanks, yes, all good since the new box. I also as have a spare that can go back as 2 were sent out...

Cheers
Adam
0 Ratings
Moderator
Moderator
87 Views
Message 38 of 44

Re: New account with YouView Box not working

Go to solution

Thanks @merc07,

I can arrange to send you a free returns kit if you are happy to send it back?

DanielS

Community ModeratorDannyS
Did you get the help you needed?
Help others by clicking on ‘Mark as accepted solution’
Show your appreciation!
Click on the star next to a reply to say thanks
Help guide to using the community? Click below
Kudos”
Please avoid contacting us (moderators) via private message, for account/fault issues, unless invited to do so. The community will be able to help answer your question so we encourage you to create a new thread if you can’t find the answer from existing discussions. The moderators will be around to lend a hand should the community not have the answers. Thank You
0 Ratings
merc07
Contributor
84 Views
Message 39 of 44

Re: New account with YouView Box not working

Go to solution
Yes, may as well as no use to me,

Thanks..
0 Ratings
Moderator
Moderator
75 Views
Message 40 of 44

Re: New account with YouView Box not working

Go to solution

Thanks @merc07,

It's due to arrive on the 20th of Feb. Do you need any other help at all?

Thanks

DanielS

Community ModeratorDannyS
Did you get the help you needed?
Help others by clicking on ‘Mark as accepted solution’
Show your appreciation!
Click on the star next to a reply to say thanks
Help guide to using the community? Click below
Kudos”
Please avoid contacting us (moderators) via private message, for account/fault issues, unless invited to do so. The community will be able to help answer your question so we encourage you to create a new thread if you can’t find the answer from existing discussions. The moderators will be around to lend a hand should the community not have the answers. Thank You
0 Ratings