Yes - I'm seeing this issue too
I'm still seeing the issue with the IP Freeview channels occasionally not wanting to load. I either get a black screen, or if I have used channel up/down, it fits back to the channel I was last on. Very odd!
Is anyone else getting this glitch?
I contacted UKTV regarding them being available on internet mode. I got this response
"We can't comment on what BT may do in the future I'm afraid, our free to air channels are supplied to BT via Freeview, our pay TV channels are delivered via YouView."
I am a very new BT customer so apologies if this is a daft question on the new ip service.
If you move to the ip service instead of the arial do you still receive the local news for your area on both BBC and ITV?
@Andy61 Checkout the earlier comments. I think it is supposed to, but it's not fully working for all geographies yet. For example, in the Engle West region, the Guide shows the programming for the West region. BBC West is provided...in HD. However, the ITV Region is not correct yet. They're looking into this issue.
For those who don't know, I normally only work on the BT TV and BT Sport digital apps, thus the information I have about the YouView boxes is all stuff I've picked up mostly through taking an interest in what other teams are doing, and asking lots of questions (usually triggered by the questions you ask on here).
With that in mind, I'm just off a long call with a number of key people surrounding this internet mode service - this was so that we could discuss everything you've raised here so far, and also for me to get a better understanding of what we have now, what's coming, and how stuff works.
So, some updates:
I don't yet have an answer on why the box sometimes shows a blank screen when switching channels. I'm still digging.
Thanks for all the advice and support.
I've successfully gone internet mode.
Very happy with the picture quality improvements. Not just on BBC1 HD but Sky Sports News HD has greatly improved.
I'm glad the pro box is coming into its own finally.
Thanks for the updates @DarrenDev
Disappointing that UKTV could not provide a reasonable agreement to date, hopefully this changes. Maybe some gentle requests from your customers that would like those channels included would help.
No surprise that you have the free to air discovery channels following your agreement over BT Sport . Would be good to see some of the paid discovery channels available for BT Sport customers as part of the agreement on the tv guide at some point.
Can always use the built in TV freeview for those channels that you do not currently have.