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rubble2
Aspiring Expert
1,613 Views
Message 81 of 195

Re: New software release

Thanks for the update and the confirmation that a possible cure is not too far away.

 

I would question however why 17.3 software is still being distributed when it has obviously detrimental effects on the functionality of the box - the only improvements that 17.3 seems to offer are the ability to switch off the small tv picture when in the EPG and a high contrast text option. Both of these are desireable of course but not when it comes at the cost of diminishing the basic operation of the box.

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Distinguished Guru
1,589 Views
Message 82 of 195

Re: New software release

So as I said rubble it is being worked on. 🙂


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tullyhubbert
Aspiring Expert
1,495 Views
Message 83 of 195

Re: New software release


@rubble2 wrote:
 

I upgraded to a new G4 box this week, it set up fine and almost inmmediately updated it's software to v17.3.

 

I now have the following problems :-

 

After a few hours of operation the 'red button' facility to access digital teletext fails, the only way to get it back is to power down the box and restart it.

 

When recording an internet channel the following happens , the red light appears on the front panel as expected, if I look in the recordings menu under 'Myview' there is no indication that the recording is taking place. If I then look on the EPG, the program I am trying to record has a red 'R' against it as normal. Once the recoring ends then the program appears in the Recording list as a failed recording.

 

Could someone confirm if these problems are being addressed please as I currently have a box which cannot record internet channels, I am back in the situation we had when the internet channels were first introduced and had to wait months for the recording facility to be added.

 

 


I too have a G4 running 17.3.

 

Can't comment on the red button problems as I never use it but I have no issues recording the internet channels. Recorded some BT Sport, Eurosport & Gold channels as a test today just to confirm that.

 

If 17.3 was the cause of the problems would we not all suffer the same issues, or do different installation methods / locations etc have a bearing perhaps?

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Distinguished Guru
Distinguished Guru
1,337 Views
Message 84 of 195

Re: New software release


@Steve_M wrote:
My personal estimate of when Version 19.x wil be rolled out to both H3 & G4 is week 1 or week 2 of April

It now appears the Youview have released version 18.3.0 for the Humax retail boxes

 

https://community.youview.com/youview/topics/automatic_software_update_march_2014

 

 

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scointer
Recognised Expert
1,325 Views
Message 85 of 195

Re: New software release

Not much exciting in it (although it might possibly include a recording fix). WE WANT 19.x with some extra features and everything already released with everything working....that isn't too much to ask...is it Smiley Very Happy

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JohnKelly
Aspiring Expert
1,282 Views
Message 86 of 195

Re: New software release


@scointer wrote:

Not much exciting in it (although it might possibly include a recording fix). WE WANT 19.x with some extra features and everything already released with everything working....that isn't too much to ask...is it Smiley Very Happy


Is there a list of what is in 19.x?

 

Ta

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scointer
Recognised Expert
1,050 Views
Message 87 of 195

Re: New software release

Will it contain a fix to show the recording light on the G4 box even when it is in standby mode....

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scointer
Recognised Expert
911 Views
Message 88 of 195

Re: New software release

Any news on a possible release date for the new software.  The retail boxes are now on 18.x which appears to solve many of the recording issues, surely we must either push 19.x soon or release 18.x immediately, otherwise the BT customer experience is lacking behind the retail...

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Chadwick45
Aspiring Contributor
741 Views
Message 89 of 195

Re: New software release

18.0.3 is now available, my BT Humax box has updated, now showing

Manufacture software 18.3.0
Component software. 2.5.6
Platform config. 1017
ISP config. 92
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jparnell82
Aspiring Expert
732 Views
Message 90 of 195

Re: New software release


@Chadwick45 wrote:
18.0.3 is now available, my BT Humax box has updated, now showing

Manufacture software 18.3.0
Component software. 2.5.6
Platform config. 1017
ISP config. 92



 

Which model Humax do you have?

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