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csyrimis
Beginner
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Message 1 of 3

No BT option

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Hi

 

I received my new box today, a few issues setting up, eg not finding internet connection etc but mostly sorted.

 

Looking at the "Welcome to BT Vision" booklt that came with the box, there should be a "BT" option between the "On Demand" button and the "Settings" button in the YouView main menu.

 

I don't have it.  Any ideas?

 

Thanks

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2 REPLIES 2
drhowells
Recognised Expert
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Message 2 of 3

Re: No BT option

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Hi, sounds like your BT account hasn't been activated yet. Is the activation date today? You may need to give them a ring to check it has been turned on for you.
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csyrimis
Beginner
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Message 3 of 3

Re: No BT option

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This problem eventually sorted itself, the option is now showing.

Thanks for your reply.
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