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caz001
Newbie
279 Views
Message 1 of 3

No channels onYouview HELP

I set up my youview box today and all was OK channels etc appeared, turn the box off, couple of hours later press the youview remote control to watch TV and low and behold no channels on TV or youview any one out there with any ideas on how to get them back. many thanks

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Colin_London
Recognised Expert
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Message 2 of 3

Re: No channels onYouview HELP

You didn't break a connection in the aerial lead whilst you were moving it around to plug into the new box did you? It may need reterminating.

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Distinguished Guru
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Message 3 of 3

Re: No channels onYouview HELP

Has your TV got a built in Freeview tuner? If so, you can try this quick test.

 

Try unplugging the aerial cable from the Youview box and plugging it directly into the TV (temporarily unplug any loop-through aerial cable between the Youview box and the TV). Then try scanning for channels on just the TV. If it picks them all up that will verify that the aerial and cable are ok.

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