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Newbie
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Message 1 of 2

No freeview channels with Youview powerlink

Hi I am unable to get freeview channels via my youview box that I have on my tv up stairs linked with a power adapter . When I was with talktalk I was able to get all the freeview channels and TV apps such as bbcIplayer but now I only get the apps via broadband -BT online chat blamed my aerial but I dont have an aerial as I use a pwoer link cable. Why does the BT broadband not provide me with the same service as Talktalk. I dont want to have the xtra expense and trouble of installing an aerial upstairs

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Distinguished Guru
Distinguished Guru
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Message 2 of 2

Re: No freeview channels with Youview powerlink

Hi @alifleet 

Youview does need an aerial connection to receive Freeview channels .

https://support.youview.com/youview-box/set-up/using-youview-without-an-aerial/

That applies to all Youview boxes currently irrespective of which broadband supplier you are with.

 

 

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