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hellothere19
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Message 1 of 14

No signal on bt tv

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My internet is working fine. I can access apps and Netflix etc  WiFi is working fine too 

however when I go to bt tv, I get the message no signal. I restarted the Youview box, the signal turns blue but still no tv. I don’t see the usual startup images from Youview either 

any ideas what I can do or is the box faulty?

 

thanks 

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Keith_Beddoe
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Message 2 of 14

Re: No signal on bt tv

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@hellothere19 

Check the HDMI cable from the YouView box to your TV, as it may have come loose.

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hellothere19
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Message 3 of 14

Re: No signal on bt tv

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Hi Keith

 

I tried that but to no avail, it’s plugged in fine 

 

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Keith_Beddoe
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Message 4 of 14

Re: No signal on bt tv

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It possibly faulty, but lets see if any of the other forum members can suggest anything, perhaps one of the maintenance modes?

Have you tried a different HDMI socket on the TV?

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hellothere19
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Message 5 of 14

Re: No signal on bt tv

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Didn’t work either

let’s see what others will suggest. 

 

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Keith_Beddoe
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Message 6 of 14

Re: No signal on bt tv

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zulu17
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Message 7 of 14

Re: No signal on bt tv

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Not sure which Youview box model  you have . If it is one with a Scart connection and you have a Scart cable and connection on your TV I would suggest you  disconnect the HDMI and see if a SCart connection works.

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hellothere19
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Message 8 of 14

Re: No signal on bt tv

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Yes. Doesn’t work for me

 

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hellothere19
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Message 9 of 14

Re: No signal on bt tv

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I don’t have a scart cable at home

as the internet is working fine, I’m pretty sure it must be the box 

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hellothere19
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Message 10 of 14

Re: No signal on bt tv

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Well, BG tv is back on strange indeed .... let’s hope it’s back for good  

I’m out of contract anyway so need to look into or upgrading my current BT subscription or moving somewhere  else. 

Thanks all for looking at my post on  a Sunday 🙂

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