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No sound then goes all 'crackly'

Good afternoon,

We purchased a BT Youview+ smart HD digital recorder box in October.

The box has been working fine in the lounge (Bush TV) but we have since moved the box to our bedroom, again another Bust TV (slightly older though) Since moving here, we have had problems with the sound?

When you go to e channel, all seems to be okay but if you change channel, there is not sound, I then turn the TV volume up and ti comes on but is all 'crackley' I go to settings and change the resolution from whatever it is on, either 720 or 1080, to the other one and all works fine!


I only have one HDMI slot on the TV... Any ideas??




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