I have spoken to BT about this they gave me £15 off my bill and told me to buy a signal booster which I did and I still can’t get all my channels the booster works as I have used on my LG smart tv when I use it with my BT box it goes from 33 to 69???
Which channels are these? BT are only responsible for the delivery and broadcast of the following channels including their HD versions
Comedy central extra
MTV music (not available with Now TV)
MTV classic (not available with Now TV)
All BT sport channels
All Sky sports channels
All Sky cinema channels
Nickelodeon and sub channels
All Disney channels
All other channels like
All ITV, BBC and channels 4 and 5 including Film4, 4music,Sony channels, Really and Sky news are all run down your aerial. They are outside BT's jurisdiction.
If it is the aerial channels your missing and have done a return of your box, you may want to look in the BT phone book or www.118500.com and like for TV and satellite installers.
I'm hoping one day all channels including ITV will run over BT's network.
If you move onto Big Entertainment, you will get all the Now TV content and sky.channels and cheaper access to Sky cinema and Sky sports. Plus you will get Sky 1,sky witness, Sky Atlantic, sky crime, sky arts and sky comedy