I can access NowTV on the BT TV box but the login details are not recognised bt the Now TV app on other devices
If they work on the NowTV app on Youview box, they will work on other devices running the NowTV app. Check the other devices to make sure that they aren't automatically logging on using previously stored details
The log in details have never been recognised by the Now TV app on other devices. I have seen other users report a similar issue and there seems to have been issues with the activation.
When I enter the login details i.e the EXACT SAME ones that work fine on the BT YouView version, the NOW TV app says they are not recognised
Try clearing uninstalling and reinstalling the app on the devices that you're having issues with because there is no reason why the long in details shouldn't work if they work on the app on Youview. The only reason I can think of is that the app is reverting to previously stored details as that has happened to me
Same issue has continued. I've also tried to re-set the password but the email from NowTV has not come through, suggesting my account has somehow not been fully activated
Hmm that's odd because if you can log in to the Youview NowTV app, you should be able to log in the app on other devices. Just to confirm, you can access the app on Youview and watch the on-demand content and not just the live channels via the Youview EPG?