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Beginner
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Message 1 of 2

Now TV

Good morning 

I have just changed my TV package to include Now TV but I have found that the email address that BT have registered on my account has been spelt wrong so I can not setup the password to gain access.

 

I am not able to get hold of anyone on the telephone over can not access the online chat to try and sort this issue so do not know what to do next 

If anyone can help I would be very happy.

 

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Moderator
Moderator
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Message 2 of 2

Re: Now TV

Hi @mpotts1980 I'll send you a private message in a moment so you can get in touch with the moderation team and we'll be happy to help. To change the email address we'll need you to pass validation checks so include a good contact number that we'll be able to reach you on. 

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