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YorkshireLakeside
Aspiring Contributor
1,316 Views
Message 31 of 112

Re: NowTV Channels in EPG Unavailable

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Hi,
 
Done some tests and yes the cat5 cable works fine with the EPG Link to Now TV and the error goes away.

some more info on my setup... because of the lockdown with Coronavirus I‘m making do:
The SkyConnector is fine for speed but there is 2ms to 5ms ping.

Speed 38.8mbps dn, 14.2mbps up

2ms, max 15ms, average 5ms

I will say the picture quality is far better on the NowTV app than through the EPG link even with the cat5 cable. This was disappointing 😞

But I think that is another issue.

I cannot see me upgrading to HD unless I sort out the wiring.

At least I know now.

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DarrenW
BT TV Expert
1,289 Views
Message 32 of 112

Re: NowTV Channels in EPG Unavailable

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@bpb21 

Can you try again please should be one there now

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bpb21
Aspiring Contributor
1,278 Views
Message 33 of 112

Re: NowTV Channels in EPG Unavailable

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yep that's done it, thanks v much
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YorkshireLakeside
Aspiring Contributor
1,229 Views
Message 34 of 112

Re: NowTV Channels in EPG Unavailable

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Update

Managed to get a cat 6 flat cable and everything is working now.

thanks.

Donnarobbo112
Aspiring Contributor
1,192 Views
Message 35 of 112

Re: NowTV Channels in EPG Unavailable

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My subscribed channels have disappeared again!!! This is ridiculous
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Donnarobbo112
Aspiring Contributor
1,190 Views
Message 36 of 112

Re: NowTV Channels in EPG Unavailable

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If this is what’s going to keep happening I’ll go back to sky 

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Andypandymonium53
Aspiring Contributor
1,177 Views
Message 37 of 112

Re: NowTV Channels in EPG Unavailable

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Same here, again, third or fourth time since beginning of March before Covid-19. Only with me I lose everything and just get a blank screen and my BT UHD box won't turn off unless I unplug the whole shebang. I've done three or four factory resets in a month and solution lasts a few days till it drops again. I did think it was my set up but it seems clear from this thread that this is BT's network/server problem and it needs resolving as doing factory resets is only a very temporary solution. 

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YorkshireLakeside
Aspiring Contributor
1,168 Views
Message 38 of 112

Re: NowTV Channels in EPG Unavailable

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Yes, The channels are missing again for me.

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DavidM
Moderator
Moderator
1,155 Views
Message 39 of 112

Re: NowTV Channels in EPG Unavailable

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Hi all,

Perhaps @DarrenW can lend a hand again.

Cheers

David

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Donnarobbo112
Aspiring Contributor
1,144 Views
Message 40 of 112

Re: NowTV Channels in EPG Unavailable

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It needs sorting ! Pronto 

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