NowTV Channels in EPG Unavailable

[AmandaC]

Hi Darren

It is! Thank you to you and your team for getting this sorted for me. 

Im very happy now 🙂

Amanda

[Mark-N]

Hi

I have the same problem, I activated yesterday, Now TV app working but only AMC channel showing in EPG.   I've checked software and have done a factory reset but no joy. 

I'm hoping someone can help please!

[JohnGoodfellow]

Hi,

I also have this issue, I had my services activated today but unable to see Now TV channels on EPG. 

I have followed the steps and checked for updates, which there were none, I have also performed the factory reset, unfortunately I still do not have the now TV channels on the EPG.

I'd appreciate any help.

Thanks

John

[DarrenW]

Hi @JohnGoodfellow and @Mark-N 

Sorry for the delay in responding, I used to be getting email notifications each time someone commented on the thread but they seem to have stopped.

You are both working now right?

[iluvmud]

Hi,

I too am having the same problem; BT TV activated today but no NowTV channels on the EPG, but the NowTV app works fine. I do have AMC.

I have been through all the suggested fixes mentioned earlier in this thread.

[DarrenW]

Hey @iluvmud 

Sorry to hear that!

Drop me a message with your account details and I will take a look for you.

[DarrenW]

 @iluvmud, if you check for a software update now you should find & install an update giving you the NOW TV channels in the guide.

[iluvmud]

All working fine now. Thank you so much!

[Mark-N]

@DarrenW  yes thank you all good now, many thanks

[tonyblake72]

Activated bt tv yesterday, no sign of now tv on my epg. Please help