It is! Thank you to you and your team for getting this sorted for me.
Im very happy now 🙂
I have the same problem, I activated yesterday, Now TV app working but only AMC channel showing in EPG. I've checked software and have done a factory reset but no joy.
I'm hoping someone can help please!
I also have this issue, I had my services activated today but unable to see Now TV channels on EPG.
I have followed the steps and checked for updates, which there were none, I have also performed the factory reset, unfortunately I still do not have the now TV channels on the EPG.
I'd appreciate any help.
I too am having the same problem; BT TV activated today but no NowTV channels on the EPG, but the NowTV app works fine. I do have AMC.
I have been through all the suggested fixes mentioned earlier in this thread.