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AmandaC
Aspiring Contributor
704 Views
Message 61 of 111

Re: NowTV Channels in EPG Unavailable

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Hi Darren

 

It is! Thank you to you and your team for getting this sorted for me. 

Im very happy now 🙂

 

Amanda

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Mark-N
Beginner
645 Views
Message 62 of 111

Re: NowTV Channels in EPG Unavailable

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Hi

I have the same problem, I activated yesterday, Now TV app working but only AMC channel showing in EPG.   I've checked software and have done a factory reset but no joy. 

I'm hoping someone can help please!

 

 

 

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JohnGoodfellow
Beginner
609 Views
Message 63 of 111

Re: NowTV Channels in EPG Unavailable

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Hi,

 

I also have this issue, I had my services activated today but unable to see Now TV channels on EPG. 

 

I have followed the steps and checked for updates, which there were none, I have also performed the factory reset, unfortunately I still do not have the now TV channels on the EPG.

I'd appreciate any help.

 

Thanks

John

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DarrenW
BT TV Expert
584 Views
Message 64 of 111

Re: NowTV Channels in EPG Unavailable

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Hi @JohnGoodfellow and @Mark-N 

Sorry for the delay in responding, I used to be getting email notifications each time someone commented on the thread but they seem to have stopped.

You are both working now right?

 

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iluvmud
Beginner
554 Views
Message 65 of 111

Re: NowTV Channels in EPG Unavailable

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Hi,

I too am having the same problem; BT TV activated today but no NowTV channels on the EPG, but the NowTV app works fine. I do have AMC.

I have been through all the suggested fixes mentioned earlier in this thread.

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DarrenW
BT TV Expert
541 Views
Message 66 of 111

Re: NowTV Channels in EPG Unavailable

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Hey @iluvmud 

Sorry to hear that!

Drop me a message with your account details and I will take a look for you.

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DarrenW
BT TV Expert
514 Views
Message 67 of 111

Re: NowTV Channels in EPG Unavailable

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 @iluvmud, if you check for a software update now you should find & install an update giving you the NOW TV channels in the guide.

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iluvmud
Beginner
511 Views
Message 68 of 111

Re: NowTV Channels in EPG Unavailable

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All working fine now. Thank you so much!

 

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Mark-N
Beginner
497 Views
Message 69 of 111

Re: NowTV Channels in EPG Unavailable

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@DarrenW  yes thank you all good now, many thanks

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tonyblake72
Beginner
451 Views
Message 70 of 111

Re: NowTV Channels in EPG Unavailable

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Activated bt tv yesterday, no sign of now tv on my epg. Please help

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