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Message 1 of 9

Nowtv channels quality

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I recently have got the Entertainment package from BT. I am still polishing my installation and one issue I noticed is that the visual quality of the Nowtv channels seems to be way better when playing them from the Now app compared to my BT channel list. Is this a bug or a feature? Should I optimise the BT channels in some way?

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Message 2 of 9

Re: Nowtv channels quality

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Hi @fikys 

Are you watching the BT TV (Now)  SD channels which would be the case if you haven't opted for the HD or HD/4K addon  to your Entertainment package?

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Message 3 of 9

Re: Nowtv channels quality

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I have had the package for a couple of weeks, and I am very pleased with it. I too notice a better picture when viewing though the NOW app within the BT Box Pro, so I just navigate to watch there. Maybe a little longer to arrive at the channel, but worth it when you get there!

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Message 4 of 9

Re: Nowtv channels quality

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If you don't have the HD Boost, I think BT TV pushes them at 576i as SD but the NowTV app pushes them at 720i...

We have the VIP pack which includes HD Boost and all Sky/NowTV channels are 1080p via the EPG and the quality is excellent 

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Message 5 of 9

Re: Nowtv channels quality

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Thanks Nigel. I am considering the upgrade further down the line. Clive.
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Message 6 of 9

Re: Nowtv channels quality

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Be careful, I believe that if you add another service, you will be recreated and lose the benefit of the offer you might have enjoyed when you signed up.

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Message 7 of 9

Re: Nowtv channels quality

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Good point! I'll certainly evaluate the service before I make any changes to it - as I say it's serving me fine at the moment!
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Message 8 of 9

Re: Nowtv channels quality

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Agreed. I'm very happy with bttv

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Message 9 of 9

Re: Nowtv channels quality

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Thank you all for responses. This is very useful. It is odd to see though that BT 'downgrades' the NowTV standard channel quality on their system but keeps the same quality when you upgrade to full HD.

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