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mgale1
Newbie
529 Views
Message 1 of 3

Only 4HD channels showing in the "Guide"

Hi,

 

I am a BT Vision customer and have a YouView box.

 

For some reason, the 'Guide' (where it lists all the TV programs) is currently only showing the 4HD channels (BBC1 HD,BBC2 HD, ITV HD and C4 HD) in the guide (plus adult channels and radio).  That is, other mainstream channels like Channel 5, ITV 2, E4 etc are not showing in the listing.

 

Can someone please help me understand why this is happening and how I can solve it.  This has happended once before and then after a day or so returned to normal.  I have already tried retuning the box but I still only get 4 HD channels.

 

Please help if you can

 

Thanks in advance

Mark

 

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notoriousdbp
Recognised Expert
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Message 2 of 3

Re: Only 4HD channels showing in the "Guide"

Because that's all there are on Freeview

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notoriousdbp
Recognised Expert
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Message 3 of 3

Re: Only 4HD channels showing in the "Guide"

Unless you mean they are the only channels you can see.  If you go into the guide and press number 1, what happens?

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